Rules

🏊 Aquatic Centre Rules

đź‘¶ Child Supervision

  • Parents with children under 7 years must remain within arm’s reach at all times.

  • Ratio: 1 adult (16+) : 3 children (7 and under)

đź‘• Swim Attire

  • Appropriate swimwear required: bathing suits, shorts, clean cotton shirts, swimming shoes.

  • Not allowed: socks, underwear, denim, full-length pants, leggings, or outdoor shoes.

  • Swim diapers required for non-potty-trained children (available for purchase at front desk).

📸 Photography

  • No photos or videos in change rooms.

  • Permission required from a deck supervisor or manager to take pictures in pool areas.

đźš« Health & Safety

  • No entry for persons with communicable diseases or open sores.

  • No glass containers on the deck.

  • No hazardous play in or around the pool.

  • No use under the influence of drugs, alcohol, or other substances.

  • Full-body shower required before entering pool, whirlpool, or sauna, and after sauna use.

  • Running on the pool deck prohibited.

  • No food or drink on pool deck or in the pool.

  • Spitting, spouting water, blowing nose, or discharging bodily waste in pool is prohibited.


đź’¸ Refund Policies

Swimming Programs

  • No refunds. Missed lessons cannot be made up.

  • If sick with a doctor’s note, session credit may be applied to the next available lesson.

Private Lessons

  • 24-hour notice required to reschedule; no refunds.

  • Sick with doctor’s note: credit may be applied to future lessons.

Rentals

  • Cancel 7+ days in advance: full refund/credit.

  • Cancel ≤6 days: 50% refund/credit.

  • Rentals cannot be booked more than 6 months in advance.

  • Rentals include: Multi-Purpose Room, Leisure Pool, Lap Pool, Super Splash Party, Private Rental, or additional Lifeguard.

Memberships

  • Non-refundable and non-transferable.

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Swimming LessonRules

Pool
Rentals